- customer training
- обучение специалистов заказчика
English-russian dctionary of contemporary Economics. 2014.
English-russian dctionary of contemporary Economics. 2014.
Customer service training — refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Contents 1 Audience 2 Content 3 Methodology 4 … Wikipedia
Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… … Wikipedia
Customer Focus — Customer Focus, Inc. is a management consulting firm specializing in corporate Training Development.As the need for corporate training has grown, so has the company. [ [http://query.nytimes.com/gst/fullpage.html?res=950DE2D7163BF934A15755C0A96F948… … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer Survey — The Office episode Dwight and Jim roleplay a sales call. Episode no … Wikipedia
Customer Cost — refers not only to the price of a product, but also encompasses the purchase costs as well as use costs and post use costs. Purchase costs mainly consist of the cost of searching for a product, gathering information about it and obtaining it. The … Wikipedia
Customer support — is a range of customer services to assist customers in making cost effective and correct use of a product.[1] It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.[1]… … Wikipedia
training — train‧ing [ˈtreɪnɪŋ] noun HUMAN RESOURCES [singular, uncountable] the process of training someone or of being trained: • 30 workers are being sent to Japan for training. • 90% of the graduates were offered on the job training (= training while… … Financial and business terms
customer-driven — UK US adjective COMMERCE ► paying great attention to finding out what customers want and helping them to get it: »Our customer driven training sessions are shaped to your company s requirements … Financial and business terms
Training and development — In the field of human resource management, training and development is the field which is concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings. It has been known by several … Wikipedia
Customer Care Center — Blick in die Großraumvariante eines Callcenters mit abgeteilten Agentenarbeitsplätzen und kommunikativer Sichtverbindung durch blickfreie Wände Als Callcenter (von engl. call center; dt. „Telefon Beratungszentrum“) oder Customer Care Center (zu… … Deutsch Wikipedia